Legal

Terms of Service &
Privacy Policy

Last updated: March 2026. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using the services provided by Engage Sourcing ("Company", "we", "us", or "our") through our website at engagesource.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

2. Services Provided

Engage Sourcing provides recruitment and staffing services including but not limited to:

  • Executive and professional search
  • Healthcare sector recruitment
  • Education sector recruitment
  • Security and blue-collar staffing
  • Tech and remote talent placement

3. Client Obligations

Clients engaging Engage Sourcing for recruitment services agree to provide accurate and complete information regarding role requirements, compensation, and organisational details. Clients agree not to directly contact candidates introduced by Engage Sourcing outside of the agreed placement process without our consent.

4. Candidate Obligations

Candidates using our platform agree to provide truthful and accurate information in their applications, including qualifications, certifications, work history, and clearance certificates. Misrepresentation of credentials is grounds for immediate disqualification.

5. Fees and Payment

Recruitment fees are agreed upon in a separate service agreement between Engage Sourcing and the client organisation. Payment terms, placement guarantees, and replacement clauses are outlined in that agreement. By engaging our services, clients agree to honour the payment terms specified.

6. Confidentiality

Both parties agree to maintain the confidentiality of any information shared during the recruitment process. Engage Sourcing will not disclose candidate information to third parties without prior consent, and expects clients to handle candidate information with equal discretion.

7. Limitation of Liability

Engage Sourcing makes every effort to verify candidate credentials and suitability; however, we do not guarantee the performance of any placed candidate. Our liability is limited to the fees paid for the specific placement in question.

8. Governing Law

These Terms of Service are governed by the laws of the Republic of Kenya. Any disputes arising from these terms shall be subject to the jurisdiction of Kenyan courts.

9. Changes to Terms

Engage Sourcing reserves the right to update these Terms of Service at any time. Continued use of our services following any changes constitutes acceptance of the updated terms.

10. Contact

For questions regarding these terms, please contact us at info@engagesource.com.

1. Information We Collect

Engage Sourcing collects information you provide directly to us, including:

  • Personal details (name, email address, phone number)
  • Professional information (CV, work history, qualifications, certifications)
  • Clearance documents (DCI Certificate of Good Conduct, KRA Tax Compliance, professional licences)
  • Organisation details provided by client companies

2. How We Use Your Information

We use the information collected to:

  • Match candidates with suitable employment opportunities
  • Verify qualifications and professional credentials
  • Communicate with clients and candidates regarding placements
  • Improve our recruitment processes and services
  • Comply with legal and regulatory obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Candidate information is only shared with client organisations that have a relevant open role, and only with the candidate's knowledge and consent within the recruitment process.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

5. Data Retention

We retain candidate information for a period of two (2) years from the date of last contact, after which it is securely deleted unless you request earlier deletion or consent to continued retention for future opportunities.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information held by Engage Sourcing. To exercise these rights, contact us at info@engagesource.com.

7. Cookies

Our website may use cookies to improve user experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related questions or requests, contact us at info@engagesource.com or call +254 793 984 017.